{"id":586,"date":"2020-03-23T02:43:31","date_gmt":"2020-03-23T00:43:31","guid":{"rendered":"https:\/\/www.consultaway.com\/?p=586"},"modified":"2026-08-14T02:33:17","modified_gmt":"2026-08-14T00:33:17","slug":"comment-utiliser-la-solution-consultaway","status":"publish","type":"post","link":"https:\/\/www.consultaway.com\/fr\/en-pratique\/comment-utiliser-la-solution-consultaway\/","title":{"rendered":"Comment utiliser la solution consultaway"},"content":{"rendered":"<p><strong>Consultaway<\/strong> est une <strong>solution de t\u00e9l\u00e9consultation<\/strong> ne n\u00e9cessitant <strong>aucun t\u00e9l\u00e9chargement<\/strong> et <strong>aucune installation<\/strong>. Consultaway est directement accessible via un navigateur web. Pour d\u00e9marrer dans de bonnes conditions, vous aurez besoin d&rsquo;un <strong>ordinateur<\/strong> ou d&rsquo;une <strong>tablette<\/strong> \u00e9quip\u00e9e <strong>d&rsquo;une webcam et d&rsquo;un micro<\/strong> ainsi que d&rsquo;une <strong>connexion \u00e0 internet.<\/strong><\/p>\n<p>Actuellement, la solution est accessible gratuitement \u00e0 <strong>tous les praticiens de sant\u00e9<\/strong> pendant toute la p\u00e9riode de l&rsquo;<strong>\u00e9pid\u00e9mie de COVID-19<\/strong>.<\/p>\n<p>Voici quelques vid\u00e9os pour vous accompagner dans l&rsquo;utilisation de la solution Consultaway<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h3><strong>Comment s&rsquo;inscrire sur Consultaway:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/3ae532dab62a4bcc9a1d6c3e206e7a25\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>Pour s&rsquo;inscrire gratuitement: <a href=\"https:\/\/app.consultaway.com\/onboarding\/account\">https:\/\/app.consultaway.com\/onboarding\/account<\/a><\/div>\n<div>Pour se connecter : <a href=\"https:\/\/app.consultaway.com\/auth\/request\">https:\/\/app.consultaway.com\/auth\/request<\/a><\/div>\n<div><\/div>\n<div>Nous recommandons l&rsquo;utilisation des navigateurs suivants pour une exp\u00e9rience optimale: Chrome, Safari et Firefox.<\/div>\n<div><\/div>\n<ul>\n<li>\n<h3><strong>Comment cr\u00e9er un rendez-vous:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<div>Vous avez cr\u00e9\u00e9 votre compte et vous souhaitez d\u00e9marrer imm\u00e9diatement! Avec cette vid\u00e9o, nous vous expliquons comment cr\u00e9er simplement votre premier rendez-vous.<\/div>\n<div><\/div>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/8d4debcbad1e4dfc9f4c2e6510532a63\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<ul>\n<li>\n<h3><strong>Comment rejoindre un patient pour une t\u00e9l\u00e9consultation:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Vous avez positionn\u00e9 un rendez-vous avec votre patient et il vous faut maintenant le rejoindre! Dans cette vid\u00e9o, nous vous expliquons pas \u00e0 pas comment retrouver votre patient pour une communication par vid\u00e9o.<\/p>\n<div><\/div>\n<div><\/div>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/69785bed00554cb2a023eee8698c1dd0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<ul>\n<li>\n<h3><strong>Comment se passe une t\u00e9l\u00e9consultation:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Dans cette vid\u00e9o, vous d\u00e9couvrirez les nombreuses fonctionnalit\u00e9s \u00e0 votre disposition:<\/p>\n<p>&#8211; Prendre une photo de votre patient<\/p>\n<p>&#8211; Partager un document et\/ou Demander un document en temps r\u00e9el<\/p>\n<p>&#8211; Demander le paiement de vos honoraires par carte bancaire<\/p>\n<p>&#8211; Planifier un rendez-vous de suivi<\/p>\n<p>&#8211; \u00c9pingler la vid\u00e9o (mode picture in picture) pour utiliser vos logiciels m\u00e9tiers<\/p>\n<p>&nbsp;<\/p>\n<div><\/div>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/586b58f953a94c75b63eccb1cfa54e85\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<ul>\n<li>\n<h3><strong>Comment partager une ordonnance ou feuille de soin:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Votre t\u00e9l\u00e9consultation s&rsquo;est termin\u00e9e et vous souhaitez maintenant partager une prescription ou feuille de soin num\u00e9ris\u00e9e avec votre patient. D\u00e9couvrez simplement la proc\u00e9dure en visionnant la vid\u00e9o suivante:<\/p>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/52867505b34a4c5796b99cbd652cdfc5\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h3><strong>Comment param\u00e9trer votre compte Stripe pour percevoir vos honoraires en ligne:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Pour pouvoir demander le paiement en ligne et collecter directement le montant de vos honoraires, vous devrez vous cr\u00e9er votre compte Stripe sur consultaway. Le processus est simple et nous vous expliquons cela dans une petite vid\u00e9o:<\/p>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/c33c32388e064ef79c4a4138f63c7347\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<p>Pour acc\u00e9der \u00e0 l&rsquo;historique des transactions r\u00e9alis\u00e9es, nous vous invitons \u00e0 vous rendre ensuite sur votre Tableau de Bord (dashboard) Stripe: <a href=\"https:\/\/dashboard.stripe.com\/dashboard\">https:\/\/dashboard.stripe.com\/dashboard\u00a0<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h3><strong>Comment personnaliser votre salle d&rsquo;attente<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Vous avez cr\u00e9\u00e9 votre compte et vous souhaitez qu&rsquo;il soit un peu plus \u00e0 votre image. On vous dit tout dans notre prochaine vid\u00e9o:<\/p>\n<p>&nbsp;<\/p>\n<div style=\"position: relative; padding-bottom: 62.5%; height: 0;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" data-src=\"https:\/\/www.loom.com\/embed\/4b0cf5262eb044048e0157b96a40baa3\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<ul>\n<li>\n<h3><strong>Comment t\u00e9l\u00e9transmettre sans carte vitale:<\/strong><\/h3>\n<\/li>\n<\/ul>\n<p>Si votre logiciel\/boitier vous le permet, il faudra recourir \u00e0 une t\u00e9l\u00e9transmission en mode d\u00e9grad\u00e9 (sans carte vitale).<\/p>\n<p>Dans le cas o\u00f9 cette option ne serait pas possible, nous vous invitons \u00e0 partager une feuille de soin avec votre patient.<\/p>\n<p>&nbsp;<\/p>\n<p>Vous avez besoin d&rsquo;aide? Nos \u00e9quipes sont \u00e0 votre disposition pour r\u00e9pondre \u00e0 toutes vos questions et vous accompagner dans l&rsquo;utilisation de Consultaway:<\/p>\n<ul>\n<li>Par t\u00e9l\u00e9phone au 07 56 85 91 00<\/li>\n<li>Si vous souhaitez \u00eatre accompagn\u00e9 pour l&rsquo;inscription \u00e0 la solution, veuillez r\u00e9server une date pour une d\u00e9mo: <a href=\"https:\/\/calendly.com\/consultaway-demo\/date\">https:\/\/calendly.com\/consultaway-demo\/date<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consultaway est une solution de t\u00e9l\u00e9consultation ne n\u00e9cessitant aucun t\u00e9l\u00e9chargement et aucune installation. Consultaway est directement accessible via un navigateur web. Pour d\u00e9marrer dans de bonnes conditions, vous aurez besoin d&rsquo;un ordinateur ou d&rsquo;une tablette \u00e9quip\u00e9e d&rsquo;une webcam et d&rsquo;un micro ainsi que d&rsquo;une connexion \u00e0 internet. Actuellement, la solution est accessible gratuitement \u00e0 tous [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":558,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-en-pratique"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment utiliser la solution consultaway - consultaway<\/title>\n<meta name=\"description\" content=\"Proposez maintenant la t\u00e9l\u00e9consultation \u00e0 vos patients avec Consultaway. 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